
About Instilled
The Instilled web design team are Sue Vervaet an expert WordPress developer and Inness Mattinson a creative director with over 20 years experience.
We listen, then work collaboratively to help better communicate the benefits of your products and services to target audiences.
Inness Mattinson
Inness has 20 years hands-on design experience working as Creative Director for design and marketing agencies in London, Edinburgh and Manchester before establishing his own design agency in 2009. As such he has worked with clients such as McDonalds, The London Clinic, Historic Royal Palaces and Elsevier.
Inness delivers marketing materials, campaign work, brands and websites with focus. He works collaboratively with clients and ensures brands and marketing collateral are targeted, engaging and delivered consistently across all media platforms.
Read more about Inness Mattinson here.
Sue Vervaet
Sue is a highly experienced WordPress web developer and an expert within her field. She is a specialist in custom-built sites, creating anything from simple brochure websites to sophisticated listings, membership and eCommerce web platforms.
Sue is responsible for turning the written content and our design work into websites that are easy to use, functional, secure and SEO friendly. Sue is also available for consulting on WordPress websites and is an expert in support, training and site maintenance.
Read more about Sue Vervaet here.
Our Experience
Who we help
We work with businesses of all shapes and sizes — from ambitious start-ups finding their feet to established companies ready for a fresh identity. What they all have in common is a desire to communicate better and stand out from the crowd.
Our clients come from a wide range of sectors. We’ve helped healthcare and specialist clinic businesses — like Eye Specialists Newcastle and Unity Healthcare Solutions — build credible, reassuring brands that inspire patient confidence online. We’ve built eCommerce platforms for retail businesses like Crystals, where the shopping experience needs to be as good as the products themselves.
We’ve worked with professional practices like Pride Road Architects, where design-led clients expect a website that reflects the quality of their own work, and with trades businesses like MC Plumbing, who simply need a clean, trustworthy online presence that wins local enquiries.
Whether you’re a specialist clinic, a growing retail brand, a creative practice, or a skilled tradesperson, the challenge is the same — standing out, building trust, and turning visitors into customers. That’s exactly what we do.
If you have an audience you need to reach, we’d love to talk.
Lets discuss how we can help your business succeed online
We’ve worked with all kinds of businesses, so we get how different needs call for different solutions